Terms & Conditions
Please refer to your detailed trip brochure for specific terms and conditions. Below you will find our common policy, though your program may include different limitations, fees, and inclusions.
Things you should know:
PAYMENT: Deposits and insurance payments will be accepted in the form of check, money order or credit card. A discount of $100.00 per person will apply for payments made entirely by personal check, money order or certified bank check. Peter’s Way Tours reserves the right to increase package price or reduce services accordingly should there be an escalation in the Euro valuation over the U.S. Dollar in excess of 3% from print date. If final payment is not received by the balance deadline, Peter’s Way Tours reserves the right to cancel your reservation. If for any reason payment is received within 21 days of departure, a charge for express mailing of final documents will apply. A $50.00 late payment fee and possible increase in airfare may apply for late payments. Personal checks will not be accepted within 30 days of departure. If the bank has returned a personal check, a $25.00 processing fee will apply and subsequent payments must be made in the form of money order, certified bank check or credit card.
CANCELLATIONS/REFUNDS: From the time your deposit is received up to 130 days prior to departure, there is a $250.00 nonrefundable cancellation fee per person. From 129 to 100 days prior to departure, there is a $350.00 nonrefundable cancellation fee per person. From 99 days prior to departure up to the day of departure, there is a nonrefundable cancellation fee of 100% of all payments made per person including departure taxes & fuel surcharges, single supplement, deviation fees, travel insurance payments and any other costs incurred. Travel insurance is offered as protection for cancellations due to medical reasons such as illness or injury, please see TRAVEL INSURANCE. Travel insurance payments are nonrefundable upon receipt. Tour participation is nontransferable. Names cannot be transferred on reservations or airline tickets. Refund requests can only be honored when submitted in writing to Peter’s Way Tours. All refund requests are subject to cancellation restrictions as set forth above. No refund will be made for any accommodations or services included in the tour that you do not use.
LATE RESERVATIONS: A $25.00 late reservation fee and possible increase in airfare may apply for bookings received after the deposit deadline. All space is subject to availability and cannot be guaranteed past the deposit deadline noted on the brochure.
TRAVEL DOCUMENTS: All participants must have a valid passport. U.S. Passports must be valid for at least six (6) months (depending on your destination), subsequent to return date. Special entry requirements for non-U.S. citizens may apply. Please consult the appropriate Consulate for current requirements. It is solely the passenger’s responsibility to ensure that all documents needed are completed and current. Peter’s Way Tours will not be held responsible for lack of current and valid entry documents.
AIR TRANSPORTATION: Round trip economy class group airfare will be reserved. Flight itinerary and carrier may be subject to change. Departure taxes & fuel surcharges are estimated. They are determined solely by the airlines and are subject to increase prior to ticketing (approximately 30 days prior to departure).
AIRLINE SEATING: Under group airline reservations/contracts, the airlines will provide a block of seats for the group. Individual requests for seating preferences can only be made at time of check-in. Peter’s Way cannot submit seating preferences as we cannot guarantee that any or all requests will be honored. If you require specific seating as a condition of your travel, it is suggested that you book your airfare individually and purchase the land only package. Upgrades to premium economy, business class, or first class may be available but oftentimes airlines will not allow the upgrades until time of ticketing (approximately 30 days prior to departure). Group reservations may not be accessible online for advance check-in/boarding passes/seat assignments. Airline guidelines vary. Please contact our office for specific details.
LAND ONLY PASSENGERS: Land Only packages do not include any portion of the group airfare. This includes any flights booked within the group itinerary. All airline tickets will be your responsibility to book independently. A passenger choosing the Land Only portion of the package must notify Peter’s Way Tours, in writing, at least 100 days prior to departure or a penalty fee will be assessed. Please be advised, passenger(s) opting for the Land Only package or who are deviating from the group itinerary will be responsible for their own transfers to/from hotel/airport. However, if you arrive at the same time or earlier than your group, you are welcome to join the group on the bus. It is recommended that you purchase your air transportation only after you have been notified that the group has materialized. If you purchase your own air transportation and the group does not materialize or you cancel your package for any reason, Peter’s Way Tours will not be held responsible for the cost of your airfare or other arrangements booked independently.
DEVIATIONS & ITINERARY CHANGES: Peter’s Way Tours is pleased to assist clients with changes in itineraries. All deviation requests must be submitted in writing at least 90 days prior to departure. Deviation fee will apply plus an airline change fee per person. Your routing and dates requested will determine if a difference in airfare will also apply. Not all carriers permit routing changes and/or deviations from the group itinerary. Please contact our office for detailed information.
TRANSFERS AND PORTERAGE: Round-trip airport transfers are included for passengers who purchase the full air and land package. Porterage of one piece of luggage throughout your tour at hotels is also included.
ACCOMMODATIONS/SINGLE TRAVELERS: Price per person is based on two persons sharing twin bedded rooms with private facilities in hotels throughout your tour. Double bedded rooms for married couples are subject to availability and must be requested. Triple rooms may be available for family or friends traveling together. We discourage triple room accommodations because they are normally not spacious and there is no discount for triple occupancy. Triple rooms usually are regular twin or double bedded rooms with a rollaway bed added. Single rooms are limited but may be requested at time of booking for an additional charge. While single rooms provide privacy, they are often smaller than twin bedded rooms and may be located away from the group in some hotels. We will make every effort (if you so desire) to match you with a same gender roommate when we receive your application, but we do not guarantee a roommate can be matched. If a single room must be assigned due to your roommate's cancellation, incompatibility or for any other reason (even at the last moment or while on tour), we must charge you the tour's single supplement or pro-rated amount.
MEALS: Please refer to your detailed trip brochure. Beverages (coffee, tea, mineral water) are not included at set menu dinners.
GRATUITIES & SERVICE CHARGES: Gratuities are not included in your tour package. Although voluntary, gratuities are a supplemental income that the service industry relies on. For good work, we recommend 4,00 Euro ($7.00 Holy Land) per person per day for your tour manager; 2,00 Euro ($3.00 Holy Land) per person per day for your bus driver; 1,50 Euro per person for a local guide when applicable. Tips for your tour manager and bus driver are normally given as a group at the end of the tour. Other gratuities are usually handled individually. All service charges and local taxes as imposed by hotels are included in the program rate. Although service charges at the hotels are included, it is customary to leave 1,00 Euro ($1.00 Holy Land) per person for your waiter following dinner at the hotel and 1,00 Euro ($1.00 Holy Land) per person per day for the maid or housekeeper.
TRAVELER HEALTH ADVISORY: All passengers must ensure that they are medically and physically fit for travel and that such traveling will not endanger themselves or others as our pilgrimages entail a lot of walking, which may involve stairs, hills, cobblestone roads and uneven pavement. Additionally, most motor coaches are not equipped with wheelchair ramps. It is each passenger’s responsibility to be aware of his or her limits with regard to travel and group activities. Any person with a disability requiring special attention must advise Peter’s Way Tours of the situation at time of enrollment. A qualified companion must accompany any passenger requiring special assistance. Peter’s Way Tours will make reasonable attempts to accommodate disabled passengers with special needs, but shall not be held responsible in the event we are unable to do so. Moreover, Peter’s Way Tours is not responsible for the denial of services by any carriers, hotels, restaurants, or other independent suppliers.
DISCLAIMER OF RESPONSIBILITY: Peter’s Way Tours is only acting as intermediary and agent for the suppliers identified on this, or any accompanying documents, in selling services, or in accepting reservations or bookings for services that are not directly supplied by Peter’s Way Tours (such as air carriage, hotel accommodations, ground transportation, meals, tours, cruises, etc.). Peter’s Way Tours shall not be responsible for breach of contract, bankruptcy or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay, or injury to any traveler, travel companions or group member. Peter’s Way Tours shall not be held responsible for any changes made in the schedule of liturgies throughout the pilgrimage or any changes in the Vatican Calendar and the appearance of the Holy Father for the weekly Papal Audience or Papal Masses. Unless the term “guaranteed” is specifically written on the ticket, invoice or reservation itinerary, Peter’s Way does not guarantee any supplier’s rates, bookings or reservations. Peter’s Way Tours shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, airline strikes, mechanical or construction difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside Peter’s Way Tours control. By embarking upon the trip, the traveler voluntarily assumes all risks involved with such travel, whether expected or unexpected. The traveler is hereby warned of such risks and is advised to obtain appropriate insurance coverage against them. Peter’s Way Tours does not accept responsibility or liability for minors traveling on the tour. A signed enrollment form by traveler and, if under 18 years of age, their guardian/parent, shall constitute consent to the above terms and conditions and an agreement on the traveler’s part to convey the contents of this disclaimer to your travel companions and group members.
TRAVEL INSURANCE: It is strongly recommended that all participants purchase insurance when they travel since the tour operator is not responsible for non-refundable payments, damaged luggage or trip interruption. Peter’s Way Tours offers an optional Passenger Travel Protection Plan that provides coverage for pre-paid travel arrangements made through Peter’s Way Tours. These benefits and services help insure the well being of the passenger while traveling worldwide. The insurance premium is based on total package price, including taxes, fuel surcharges, single supplements, deviation fees, late charges, etc. The insurance premium for total package prices from $0 to $1000.00 is $100; $1001.00 to $2000.00 is $175; $2001.00 to $3000.00 is $225; $3001.00 to $4000.00 is $250; $4001.00 to $5000.00 is $275; and $5001.00 and over is 6% of total package price. If the insurance premium is included with your deposit, the passenger will be covered for pre-existing conditions. However, the insurance plan can be purchased at any time thereafter, excluding coverage for pre-existing conditions, until final payment has been made. Plan payments will not be accepted after final payment has been made. All plan payments are non-refundable. If you choose to extend your stay or embark on a pre-tour program, travel insurance can be purchased for an additional $4.00 per day. Additional coverage needs to be requested. The insurance plan will not automatically be extended. The insurance plan will only cover pre-paid arrangements made through Peter’s Way Tours. Passengers who book their own airfare (Land Only passengers or those booking connecting flights to the group’s departure gateway) are advised to purchase travel insurance covering their flights directly from the airline or from another travel insurance supplier.
The Passenger Travel Protection Plan includes coverage for the following: trip cancellation/interruption/delay, accident/sickness medical expense, emergency medical evacuation/repatriation, lost baggage/personal effects, accidental death & dismemberment and 24-hour Emergency Travel Assistance Services. These benefits and services are provided by Seven Corners, Inc. Upon claim approval, reimbursement is up to 100% of the non-refundable payments for your trip.
Cancel For Any Reason (CFAR) add-on can be purchased for the cost of your insurance premium plus an additional $115.00. This includes reasons for cancellation not otherwise covered by the regular policy. You can cancel up to 2 days prior to departure and receive reimbursement of up to 80% of the non-refundable payments for your trip. Payment for CFAR must be included with your deposit at the time of enrollment. CFAR coverage cannot be offered to New York State residents as per state law.
PLEASE NOTE: For complete details of coverage, terms, conditions, exclusions, and pre-existing conditions for the insurance protection provided, refer to the Description of Coverage, which you will receive with your travel documents. If you need further information, please call Travel Insured International at 866-684-0218 and ask for Customer Service. This travel insurance is underwritten by United States Fire Insurance Company, Eatontown, NJ under policy number T-2508.