Terms & Conditions
Please refer to your specific, detailed pilgrimage/tour brochure for terms and conditions. Below you will find our common policy, though your program may include different limitations, fees, and inclusions.
Things you should know
PAYMENT: Peter's Way Tours standard payment policy is as follows: Deposits and insurance payments will be accepted in the form of a check or money order only. Final payments can be made by check or money order. Mastercard, VISA, American Express, or Discover card payments will incur a convenience fee of $100.00.
ACCOMMODATIONS: Price per person is based on two persons sharing twin-bedded rooms (some programs offer triple/quad accommodations) with private facilities in first or tourist class hotels throughout your tour. Triple Rooms are available for family or friends traveling together. We discourage triple room accommodations because they are normally not spacious and there may be no discount for triple occupancy. Single Rooms are limited but may be requested at time of booking for an additional charge. While single rooms provide privacy, they are often smaller than twin rooms and sometimes poorly located.
SINGLE TRAVELERS: We honestly do not like to assess an additional charge for the single traveler and will make every effort (if you so desire ) to match you with a same-gender roommate when we receive your application, but we do not guarantee a roommate can be matched. If there is no one with whom you can share accommodations, you will be charged the single room supplement fee.
TRANSFER AND PORTERAGE: Round trip private transfers from/to Airport/Hotel. Porterage of one piece of luggage per person throughout your tour at hotels. Although the Airlines may currently allow you to check two pieces of luggage, we strongly suggest that you travel with one suitcase and one carry-on, as coach luggage storage is limited. Please be advised, passenger(s) opting for the land only package or who are deviating from the group itinerary will be responsible for their own transfers to/from Airport/Hotel.
SIGHTSEEING AND ENTRANCE FEES: All sightseeing as per itinerary aboard a private motorcoach with the services of a government-licensed, English-speaking guide. Entrance fees to noted sites are included.
SERVICE CHARGES FOR ITINERARY CHANGES: Peter's Way is pleased to assist clients with changes in itineraries (All deviation requests must be submitted in writing at least 90 days prior to departure). Due to the overseas communication expenses and staff time required to change logistics, we must assess a service charge per person per revision, plus the applicable airline change fee. Trip members are responsible for all additional costs associated with en-route itinerary changes.
LAND ONLY PASSENGERS: A passenger choosing the land only portion of the package must notify Peter's Way, in writing, 100 days prior to date of departure or a penalty fee will be assessed. If traveling on British Airways, Peter's Way must be notified at least 165 days prior to departure to avoid penalty fee. Please be advised, passengers opting for the land only package or who are deviating from the group itinerary will be responsible for their own transfers to/from Hotel/Airport.
LATE RESERVATIONS: A fee for late bookings, subject to availability and document delivery, may be assessed. Special delivery charges incurred will also be due in advance.
DISCLAIMER OF RESPONSIBILITY: Peter's Way Tours Inc. ("Peter's Way"), is only acting as intermediary and agent for the suppliers identified on this, or any accompanying documents, in selling services, or in accepting reservations or bookings for services that are not directly supplied by Peter's Way (such as air carriage, hotel accommodations, ground transportation, meals, tours, cruises, etc.). Peter's Way shall not be responsible for breach of contract, bankruptcy or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay, or injury to any traveler, travel companions or group member. Additionally, Peter's Way shall not be held responsible for changes in the Vatican's Calendar and the appearance of the Pope at any performance and no representations are made concerning same since those arrangements have been made directly between the choir director and the Vatican representative.
Unless the term "guaranteed" is specifically written on the ticket, invoice or reservation itinerary, Peter's Way does not guarantee any supplier's rates, bookings or reservations. Peter's Way shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside Peter's Way control. By embarking upon the trip, the traveler voluntarily assumes all risks involved with such travel, whether expected or unexpected. Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. Retention of tickets, reservations or bookings after issuance shall constitute a consent to the above, terms and conditions and an agreement on the traveler's part to convey the contents of this disclaimer to your travel companions and group members. Recipient specifically acknowledges that Peter's Way shall not be held responsible for any unforeseen circumstances or last-minute changes in the Papal schedule affecting the invitation to sing at the Vatican.
CANCELLATIONS: For most tours, from the time your deposit is received up to 130 days prior to departure, there is a $250.00 non-refundable cancellation fee per person. From 129 to 100 days prior to departure, the cancellation fee will be $350 per person. For cancellations received from 99 days prior up to the day of departure the cancellation fee will be 100% of package price per person including taxes, single supplement, deviations fees and any other costs incurred (if applicable). (Travel insurance is offered as protection in case of illness, please see TRAVEL INSURANCE).
TRAVEL DOCUMENTS: All participants must have a valid passport. Passports must be valid for at least six(6) months subsequent to the return date. Special entry requirements for non-U.S. or Canadian citizens may apply. Please consult the appropriate Consulate for current requirements. It is solely the passenger's responsibility to ensure that all documents needed are completed and current. Peter's Way Tours Inc. will not be held responsible for lack of current and valid entry documents.
SERVICES, CHARGES, TAXES AND TIPS: All service charges and local taxes as imposed by hotels are included in the program rate. Tips to guide, escort and driver, passports, baggage insurance, laundry, wines, mineral waters, coffee, tea and any items of a personal nature are not included.
REFUNDS: Refund requests can only be honored when submitted in writing to Peter's Way Tours Inc. All refund requests are subject to cancellation restrictions as set forth in your brochure Terms & Conditions.
TIPPING: For good work, recommended (but voluntary) tipping is the equivalent of Euro 3,00 per day for the Tour Manager/Escort, Euro 1,50 per day for the guide (if one is assigned in addition to the escort) and Euro 2,00 per day for the bus driver. Suggested gratuities for maids and after provided meals is Euro 1,00 per person, per day.
TRAVELER HEALTH ADVISORY: All passengers must ensure that they are medically and physically fit for travel and that such traveling will not endanger themselves or others as tours entail a lot of walking, climbing up/down stairs, etc. Any participant who is physically challenged must submit a certificate from his/her medical doctor stating that he/she is capable of taking part in this tour without assistance. If special assistance is required, the participant must travel with a companion willing and capable of providing any necessary assistance.
PASSENGER TRAVEL PROTECTION PROGRAM: Peter's Way offers an optional comprehensive Passenger Travel Protection Insurance Policy. You may now WAIVE the preexisting condition exclusion in this policy only if payment in full is made with your deposit at the time of initial enrollment. If you choose to extend your stay or embark on a pre-tour program, comprehensive insurance protection can be purchased for an additional $4 per day of extended travel from the group program (Limited to seven (7) additional days). Please see "INSURANCE" for additional information regarding both types of policies, including eligibility.
INSURANCE: It is strongly recommended that all participants purchase insurance when they travel since the tour operator is not responsible for lost or damaged luggage or trip interruption.
Peter's Way provides all tour participants with comprehensive benefits and services to help insure the well being of their passengers while traveling worldwide. The per person cost below is based on your specific package price:
up to $2,100/$139
from $2,101 - $3,000/$175
$3,001+/$199.
(Insurance Premium is non-refundable).
Trip Cancellation/Interruption - provides the benefit for the cost of unused non-refundable travel expenses incurred (up to the total tour cost) in the event an injury, sickness or death to yourself, or immediate family members requires cancellation or interruption of your tour. Also, airlines are not obliged to assume financial responsibility for expenses incurred when a flight interruption is due to inclement weather, or an act of God. With the travel protection, a certain percentage of the unexpected expenses of overnight lodgings, or extra meals, etc., would be covered.
Baggage/Personal Effects - provides the benefit for loss or damage to baggage and personal effects occurring during the course of your tour.
American International Assistance Service - a 24 hour emergency telephone service is operated for the benefit of each of Peter's Way tour participants so that in the event of a medical emergency help and advice will be given.
Emergency Evacuation - provides benefits for special transportation, air ambulances and physicians as required for covered medical reasons.
Repatriation - provides the benefit for expenses incurred when returning a deceased to the country of origin.
Accident/Sickness Medical Expenses - provides the benefit for covered expenses incurred due to an accident or sickness during the duration of your tour.
Accidental Death and Dismemberment - provides a benefit for accidental death or dismemberment if caused by an air carrier and in any other circumstance during the duration of your tour.
PLEASE NOTE: This is only a brief description of the plan. For complete details of coverages, terms, conditions, exclusions and preexisting conditions for the insurance protection provided, refer to the Description of Coverage which you will receive with your travel documents.
Option to Waive Preexisting Conditions Exclusion - To ensure that you are covered for any preexisting conditions, payment for this policy must be made with initial deposit and enrollment. (Your cancelled check is your proof of payment).
If you need further information, please call Berkely Care, Ltd. at 800-797-2295 (outside New York) or (516) 342-2500. Ask for the Peter's Way Desk. This insurance is underwritten by: The National Union Fire Insurance Company of Pittsburgh, PA.
