| Terms
& Conditions
Please refer to your specific, detailed tour
brochure for terms and conditions. Below you will find our common
policy, though your program may include different limitations, fees,
and inclusions.
Things you
should know
PAYMENT: Peter's Way Tours standard payment policy is as follows: Deposits and insurance payments will be accepted in the form of a check or money order only. Final payments can be made by check, money order, Mastercard, American Express, or Discover. A convenience fee of $100.00 will apply to your account.
ACCOMMODATIONS: Price
per person is based on two persons sharing twin-bedded rooms (some
programs offer triple/quad accommodations) with private facilities
in first or tourist class hotels throughout your tour. Triple Rooms
are available for family or friends traveling together. We discourage
triple room accommodations because they are normally not spacious
and there may be no discount for triple occupancy. Single Rooms
are limited but may be requested at time of booking for an additional
charge. While single rooms provide privacy, they are often smaller
than twin rooms and sometimes poorly located.
SINGLE TRAVELERS:
We honestly do not like to assess an additional charge for the single
traveler and will make every effort (if you so desire ) to match
you with a same-gender roommate when we receive your application,
but we do not guarantee a roommate can be matched. If there is no
one with whom you can share accommodations, you will be charged
the single room supplement fee.
TRANSFER AND PORTERAGE: Round trip private transfers from/to Airport/Hotel. Porterage of one piece of luggage throughout your tour at airports and hotels. Although the Airlines may currentl allow you to check two pieces of luggage, we strongly suggest that you travel with one suitcase and one carry-on, as coach luggage storage is limited. Please be advised, passenger(s) opting for the land only package or who are deviating from the group itinerary will be responsible for their own transfers to/from Airport/Hotel.
SIGHTSEEING AND ENTRANCE
FEES: All sightseeing as per itinerary aboard a private motorcoach
with the services of a government-licensed, English-speaking guide.
Entrance fees to noted sites are included.
SERVICE CHARGES FOR ITINERARY
CHANGES: Peter's Way is pleased to assist clients with changes
in itineraries (up to 60 days prior to departure). Due to the overseas
communication expenses and staff time required to change logistics,
we must assess a service charge per person per revision, plus the
applicable airline change fee. Trip members are responsible for
all additional costs associated with en-route itinerary changes.
LAND ONLY PASSENGERS: A passenger choosing the land only portion of the package must notify Peter's Way 100 days prior to date of departure or a penalty fee will be assessed. If traveling on British Airways, Peter's Way must be notified at least 165 days prior to departure to avoid penalty fee. Please be advised, passengers opting for the land only package or who are deviating from the group itinerary will be responsible for their own transfers to/from Hotel/Airport.
LATE RESERVATIONS:
A fee for late bookings, subject to availability and document delivery,
may be assessed. Special delivery charges incurred will also be
due in advance.
DISCLAIMER OF RESPONSIBILITY: Peter's Way Tours Inc. ("Peter's Way"), is only acting as intermediary and agent for the suppliers identified on this, or any accompanying documents, in selling services, or in accepting reservations or bookings for services that are not directly supplied by Peter's Way (such as air carriage, hotel accommodations, ground transportation, meals, tours, cruises, etc.). Peter's Way shall not be responsible for breach of contract, bankruptcy or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay, or injury to any traveler, travel companions or group member. Additionally, Peter's Way shall not be held responsible for changes in the Vatican's Calendar and the appearance of the Pope at any performance and no representations are made concerning same since those arrangements have been made directly between the choir director and the Vatican representative.
Unless the term "guaranteed" is specifically
written on the ticket, invoice or reservation itinerary, Peter's
Way does not guarantee any supplier's rates, bookings or reservations.
Peter's Way shall not be responsible for any injuries, damages,
or losses caused to any traveler in connection with terrorist activities,
social or labor unrest, mechanical or construction difficulties,
diseases, local laws, climatic conditions, abnormal conditions or
developments, or any other actions, omissions, or conditions outside
Peter's Way control. By embarking upon the trip, the traveler voluntarily
assumes all risks involved with such travel, whether expected or
unexpected. Traveler is hereby warned of such risks, and is advised
to obtain appropriate insurance coverage against them. Retention
of tickets, reservations or bookings after issuance shall constitute
a consent to the above, terms and conditions and an agreement on
the traveler's part to convey the contents of this disclaimer to
your travel companions and group members. Recipient specifically
acknowledges that Peter's Way shall not be held responsible for
any unforeseen circumstances or last-minute changes in the Papal
schedule affecting the invitation to sing at the Vatican.
CANCELLATIONS: For most tours, from the time your deposit is received up to 130 days prior to departure, there is a $200.00 non-refundable cancellation fee per person. From 129 to 100 days prior to departure, the cancellation fee will be $350 per person. For cancellations received from 99 days prior up to the day of departure the cancellation fee will be 100% of package price per person including taxes, single supplement, deviations fees and any other costs incurred (if applicable). (Travel insurance is offered as protection in case of illness, please see TRAVEL INSURANCE).
TRAVEL DOCUMENTS: All participants must have a valid passport, extending at least three months from return date (six months for Holy Land participants). Special entry requirements for non-U.S. or Canadian citizens may apply. Please consult the appropriate Consulate for current requirements. It is solely the passenger's responsibility to ensure that all documents needed are completed and current. Peter's Way Tours Inc. will not be held responsible for lack of current and valid entry documents.
SERVICES, CHARGES, TAXES
AND TIPS: All service charges and local taxes as imposed
by hotels are included in the program rate. Tips to guide, escort
and driver, passports, baggage insurance, laundry, wines, mineral
waters, coffee, tea and any items of a personal nature are not included.
REFUNDS: Refund requests can only be honored when submitted in writing to Peter's Way Tours Inc. All refund requests are subject to cancellation restrictions as set forth in your brochure Terms & Conditions.
TIPPING: For good work, recommended (but voluntary) tipping is the equivalent of Euro 3,00 per day for the Tour Manager/Escort, Euro 1,00 per day for the guide (if one is assigned in addition to the escort) and Euro 2,00 per day for the bus driver. Suggested gratuities for maids and after provided meals is Euro 1,00 per person, per day.
TRAVELER HEALTH ADVISORY:
All passengers must ensure that they are medically and physically
fit for travel and that such traveling will not endanger themselves
or others as Pilgrimages entail a lot of walking, climbing up/down
stairs, etc. Any passenger who is physically challenged must submit
a certificate from his/her medical doctor stating that he/she is
capable of taking part in this pilgrimage without assistance. If
special assistance is required, the passenger must travel with a
companion willing and capable of providing any necessary assistance.
PASSENGER TRAVEL PROTECTION
PROGRAM: Peter's Way offers an optional comprehensive Passenger
Travel Protection Insurance Policy. You may now WAIVE the preexisting
condition exclusion in this policy only if payment in full is made
with your deposit at the time of initial enrollment. If you choose
to extend your stay or embark on a pre-tour program, comprehensive
insurance protection can be purchased for an additional $4 per day
of extended travel from the group program (Limited to seven (7)
additional days). Please see "INSURANCE" for additional
information regarding both types of policies, including eligibility.
INSURANCE: It is strongly
recommended that all participants buy insurance when they travel
since the tour operator is not responsible for lost or damaged luggage
or trip interruption.
Peter's Way provides all tour participants with
comprehensive benefits and services to help insure the well being
of their passengers while traveling worldwide. The per person cost
below is based on your specific package price:
up to $2,100/$139 from $2,101 - $3,000/$175 $3,001+/$199.
(Insurance Premium is non-refundable).
Trip Cancellation/Interruption
- provides the benefit for the cost of unused non-refundable travel
expenses incurred (up to the total tour cost) in the event an injury,
sickness or death to yourself, or immediate family members requires
cancellation or interruption of your tour. Also, airlines are not
obliged to assume financial responsibility for expenses incurred
when a flight interruption is due to inclement weather, or an act
of God. With the travel protection, a certain percentage of the
unexpected expenses of overnight lodgings, or extra meals, etc.,
would be covered.
Baggage/Personal Effects
- provides the benefit for loss or damage to baggage and personal
effects occurring during the course of your tour.
American International Assistance
Service - a 24 hour emergency telephone service is operated
for the benefit of each of Peter's Way tour participants so that
in the event of a medical emergency help and advice will be given.
Emergency Evacuation
- provides benefits for special transportation, air ambulances and
physicians as required for covered medical reasons.
Repatriation - provides
the benefit for expenses incurred when returning a deceased to the
country of origin.
Accident/Sickness Medical
Expenses - provides the benefit for covered expenses incurred
due to an accident or sickness during the duration of your tour.
Accidental Death and Dismemberment
- provides a benefit for accidental death or dismemberment
if caused by an air carrier and in any other circumstance during
the duration of your tour.
PLEASE NOTE: This
is only a brief description of the plan. For complete details of
coverages, terms, conditions, exclusions and preexisting conditions
for the insurance protection provided, refer to the Description
of Coverage which you will receive with your travel documents.
Option to Waive Preexisting
Conditions Exclusion - To ensure that you are covered for any preexisting conditions, payment for this policy must be made with initial deposit and enrollment. (Your cancelled check is your proof of payment).
If you need further information, please call Berkely
Care, Ltd. at 800-343-3553 (outside New York) or (516) 294-0220.
Ask for the Peter's Way Desk. This insurance is underwritten by:
The National Union Fire Insurance Company of Pittsburgh, PA.
|