General Information

Questions and Answers

Do I need a visa?
For most of the countries we serve, visas are not required for US citizens, except for Egypt and Turkey. For a complete listing of visa requirements visit this website: http://www.travel.state.gov/visa/americans1.html Citizens of Canada should visit http://www.voyage.gc.ca/main/before/visa_services-en.asp for the Canadian Consular homepage.

What are the passport requirements?
You will need a valid US Passport for entry into any foreign country, except Canada and Mexico, which requires proof of citizenship (expired passport, certified birth certificate with raised seal, naturalization certificate) along with driver's license or other government issued photo ID. Most foreign countries require that your passport is valid for at least six months from your date of entry. If you do not have a passport, you should apply well in advance because the processing time can exceed three months in some parts of the US. For complete information regarding US Passport services, including how to apply for new passports and renewals, visit http://www.travel.state.gov/passport/passport_1738.html Canadian citizens should visit www.dfait-maeci.gc.ca/passport.

How can I contact the U.S. Embassies abroad?
It is always wise to have contact information for U.S. Embassies and Consulates for the countries you plan to visit. A complete listing of our embassies can be found at: http://usembassy.state.gov

What about currency exchange?
In your welcome packet you will recieve a foreign currency "cheat sheet" updated with current exchange rates. Most of Europe has adopted the EURO. Before you depart, you can check foreign exchange rates at your local bank, or on the web at: http://www.oanda.com/convert/cheatsheet

How do I pay for my trip?
Deposits and insurance payments will be accepted in the form of a check or money order only. Final payments can be made by check, money order, Mastercard, American Express, or Discover.A $100.00 convenience fee will apply to your account. Credit card companies will happily issue you checks which you can use for payments, sometimes with additional benefits. Your program brochure will include an enrollment form which includes your payment schedule.

What should I pack?
See Suggested Packing List

How's the weather?
See Weather Chart

Can I extend my stay after the tour is over?
We can help you plan a trip extension before or after your tour. Please contact us for further information.

What if I need to cancel my trip?
Please review the back of your brochure for specific terms and conditions which apply to your tour. You are welcome to review our general sample terms and conditions. If you purchased the travel insurance, and are canceling for an insurable reason, you can contact BerkleyCare, Ltd. at 800-343-3553.

Need further information?
See Travelers Frequently Asked Questions